AppNavi Guidance – take users by the hand
Ensure that every employee can operate applications and systems immediately and without errors.
Put a layer over software and guide your users through it
Seamlessly integrate AppNavi Guidance into your systems as an interactive layer. With it, you can show your users helpful information or context at any time, so they know what to do next.
90%
Fewer trainings.
50%
Higher First-Time-Right.
35%
Faster users.
Make everyone a digital native without delay – with the AppNavi Guidance
ROUTES
Guide users step-by-step through any type of software
Train, empower and accelerate your users. Define routes through your system and give your users the support they need, when they need it.
TOOLTIPS
Use the extensive digital adoption keyboard of AppNavi
Explain individual process steps interactively through an extensive arsenal of options directly in the software. This way, using applications becomes an error-free pleasure for your employees – even in dynamic systems.
POSTS
Notify your users actively in the process
Inform your users about relevant things. At the ideal point in the workflow, at exactly the right time and suitable for the relevant people.
COLLECTIONS
Combine what belongs together
Bundle Routes into Collections at the click of a mouse and make them available, for example, to your onboardees as a learning collection or to colleagues as a continuing education program.
PINS
Fix important elements easily in your software.
If you want a route to start at a certain point in the software or a post to inform users about the next steps, mark this position freely in the application and your users will no longer miss anything.
Be part of something big – industry leaders already rely on AppNavi in digital transformation
Europe's largest insurer
Fast food group with the highest sales in the world
Hidden champion from the mobility sector
World's largest automobile manufacturer
Europe's largest insurer
Worldwide rollout of an HR transformation program
As part of the standardization of global processes in the area of HR Self Service and HR Administration, AppNavi was used to support the rollout. For all employees in approx. 70 countries, classical training could thus be dispensed with. Instead, AppNavi Guidance was used. Costs for hypercare, training and support were significantly reduced.
Fast food group with the highest sales in the world
Rollout of a transformation program
As part of an IT transformation program, three systems were rolled out and continuously trained with the help of AppNavi. In addition to saving initial expenses for hypercare and support, AppNavi also helps manage staff turnover. When employees change restaurants, AppNavi provides simultaneous on-boarding so new employees are ready to work faster.
Hidden champion from the mobility sector
International rollout of SAP SuccessFactors
During the rollout of SuccessFactors at a global market leader for transition and door safety systems for buses and trains, AppNavi was used as a change management initiative. In addition to conveying tool and process knowledge, another focus was on reducing fears and reservations about the new software.
World's largest automobile manufacturer
Introduction of a global leasing platform
As part of the changeover of a core system at the customer’s site, which affected all car dealerships, an AppNavi was used for training and rollout. The initial focus was on training and on-boarding. In the further course, the focus will also be on error reduction and the reduction of support efforts.
Everything inside. Everything Cutting Edge.
Analyze the results
Measure the success of your measures with our analytics. Use the data for your management and continuously improve your content.
Use Intelligent Data Mining
Gain deep insights into the way users use your processes through intelligent data mining. Identify where potentials lie dormant and you can save your organization a lot of money.
Be multi-client capable
Exchange content with other departments if individual content is to be used in many places. But never lose control over your work.
Customize the look
Use one of our ready-made ergonomically tested designs (WCAG) or control the look of all components easily and flexibly yourself according to your wishes.
Support situationally
Decide according to which logic your users receive support – either actively via the menu or automatically based on clearly defined rules.
Individualize each segment
Store your own logics for segmenting the content with the help of a clear menu, so that everyone can see what is relevant. The perfect start for your users.
Whether you work on AppNavi alone or with hundreds of colleagues around the world – our platform perfectly maps your workflow.
VERSIONING
Work comprehensibly in the team
Change quietly in the background and publish as soon as you are satisfied and you know for whom. Because you define under which circumstances a user can see your content.
EDITORIAL PROCESS
Be a cog or the clock
Plan, create, translate, analyze and improve your content as part of a team or not. In fact, you can easily do this process on your own or share it super easily and globally with colleagues.
AUTOMATIC TRANSLATION
Scale your content around the globe
Text your content offshore and translate it into up to 30 other languages and all dialects with one click. With a few clicks you are live in all countries with localized content.
Your AppNavi Guidance can do much more.
Automate
your Guidance
Analyze
your Guidance
Frequently. Asked. Questions.
How can I create content?
Is it difficult or can anyone do it?
What are the potential problems with Digital Adoption?
Who needs to be involved in this?
How can I create content?
We create a user for you and you can already create content for your workspace. For this purpose, we provide you with easy-to-understand input masks. With your first route you are live in 5 minutes.
Is it difficult or can anyone do it?
Anyone can do that. You have to know what you want to explain. Everything else is no code.
What are the potential problems with Digital Adoption?
Business software in particular is very complex in terms of technology and processes. Most DAP solutions do not work very well here. AppNavi is different here. We are extremely easy to use, but at the same time we master extreme complexity. Our element recognition is industry leading.
Who needs to be involved in this?
IT security, data protection and purchasing. Done. We and our partners have done this many times and are happy to help you. The actual doing is done in a few hours.
