AppNavi works where it counts
Digital Adoption by AppNavi can do more than “just” help and look beautiful. Our clients buy us to deliver measurable impact. From cost savings to employee efficiencies to increased business lucrativeness, AppNavi offers a whole range of positive effects.
We reduce training costs
When everyone knows your software, you save money in three areas. You don’t have to explain anything. Your users don’t have to learn anything and you don’t need documentation anymore.
We reduce support costs
If users can help themselves, they don’t need you anymore. Concentrate on your work and forget about annoying and expensive support calls.
We increase the First-Time-Right
Training in an application or process is not always needed. Often, users can get started right away or have already been qualified. Nevertheless, mistakes happen. To correct such an error, on average 10 times the effort has to be invested.
We make users faster
User interfaces are used for navigation and data entry. In many cases, high-frequency and recurring processes can be automated at least in a few places. Making your colleagues 5% more efficient will quickly save you millions of dollars a year.
We improve data quality
Whenever people enter data into systems, things are forgotten and mistakes happen. With us you remind your users at the right place and inform them exactly where and exactly when question marks appear.
Anyone can join in and contribute immediately. If the context changes, other help is available.
Your employees always get the help they need. No matter where and when a problem occurs, we solve it. Your employees can get back to work immediately.
New colleagues on the team can get started on the same day. Don’t wait until Friday for an introduction to the tools and processes. You can get started right away.
Worldwide rollout of an HR transformation program
As part of the standardization of global processes in the area of HR Self Service and HR Administration, AppNavi was used to support the rollout. For all employees in approx. 70 countries, classical training could thus be dispensed with. Instead, AppNavi Guidance was used. Costs for hypercare, training and support were significantly reduced.
Rollout of a transformation program
As part of an IT transformation program, three systems were rolled out and continuously trained with the help of AppNavi. In addition to saving initial expenses for hypercare and support, AppNavi also helps manage staff turnover. When employees change restaurants, AppNavi provides simultaneous on-boarding so new employees are ready to work faster.
Support in product data management
As part of various transformation programs between purchasing, development and production, AppNavi is used for change management and improving data quality. Employees are thus able to work faster and operate the systems in a better quality. These factors have a positive effect on the cost structure and the adherence to schedules in the processes.
International rollout of SAP SuccessFactors
During the rollout of SuccessFactors at a global market leader for transition and door safety systems for buses and trains, AppNavi was used as a change management initiative. In addition to conveying tool and process knowledge, another focus was on reducing fears and reservations about the new software.
Introduction of a global leasing platform
As part of the changeover of a core system at the customer’s site, which affected all car dealerships, an AppNavi was used for training and rollout. The initial focus was on training and on-boarding. In the further course, the focus will also be on error reduction and the reduction of support efforts.