Understand any software immediately with Routing
Interactive routing guides users through processes and applications and leaves no room for error.
Guide users step-by-step through any type of software
Train, empower and accelerate your users. Define routes through your system and give your users the support they need, when they need it.
Use the extensive digital adoption keyboard of AppNavi
Explain individual process steps interactively using an extensive arsenal of options directly in the software. This makes using applications an error-free pleasure for your employees – even in dynamic systems.
Global rollout of an HR transformation program
As part of the standardization of global processes in the area of HR Self Service and HR Administration, AppNavi was used to support the rollout. This meant that traditional training was not required for all employees in around 70 countries. Instead, AppNavi Guidance was used. Costs for hypercare, training and support were significantly reduced.
Rollout of a transformation program
As part of an IT transformation program, three systems were rolled out and continuously trained with the help of AppNavi. In addition to saving initial expenses for hypercare and support, AppNavi also helps to manage staff turnover. When employees change in the restaurants, AppNavi ensures simultaneous on-boarding so that new employees are ready for work more quickly.
International rollout of SAP SuccessFactors
AppNavi was used as a change management initiative during the rollout of SuccessFactors at a global market leader for transition and door security systems for buses and trains. In addition to providing tool and process knowledge, another focus was on reducing fears and reservations about the new software.
Introduction of a global leasing platform
An AppNavi was used for training and rollout as part of the conversion of a core system at the customer with an impact on all car dealerships. The initial focus here was on training and on-boarding. In the further course, the focus will also shift to error reduction and the reduction of support costs.