The AppNavi Technology
Software is there to make people more efficient. To do that, users need to understand how the software works. If they don’t, resources are wasted.
WHY RELY ON DIGITAL ADOPTION?
More and more and always new tools
Tools are usually made available benevolently in large numbers and with many updates. A frequent goal is to make users’ work easier and to increase efficiencies. But is this goal being achieved?
70% of employees are overwhelmed
Employees often react overwhelmed when new software is introduced or when dealing with new tools and processes, which they often use only rarely. The reason for this is that in many cases the user is inadequately prepared and receives no help in the event of a problem.
Rollout of a transformation program
As part of an IT transformation program, three systems were rolled out and continuously trained with the help of AppNavi. In addition to saving initial expenses for hypercare and support, AppNavi also helps manage staff turnover. When employees change restaurants, AppNavi provides simultaneous on-boarding so new employees are ready to work faster.
International rollout of SAP SuccessFactors
During the rollout of SuccessFactors at a global market leader for transition and door safety systems for buses and trains, AppNavi was used as a change management initiative. In addition to conveying tool and process knowledge, another focus was on reducing fears and reservations about the new software.
Introduction of a global leasing platform
As part of the changeover of a core system at the customer’s site, which affected all car dealerships, an AppNavi was used for training and rollout. The initial focus was on training and on-boarding. In the further course, the focus will also be on error reduction and the reduction of support efforts.