The AppNavi Technology
Software is there to make people more efficient. To do that, users need to understand how the software works. If they don’t, resources are wasted.
The easiest to use digital adoption platform
AppNavi connects people and software and guarantees the exploitation of any browser-based application through extensive technical possibilities.
AppNavi Guidance
AppNavi Automation
AppNavi Analytics
WHY RELY ON DIGITAL ADOPTION?
More and more and always new tools
Tools are usually made available benevolently in large numbers and with many updates. A frequent goal is to make users’ work easier and to increase efficiencies. But is this goal being achieved?
70% of employees are overwhelmed
Employees often react overwhelmed when new software is introduced or when dealing with new tools and processes, which they often use only rarely. The reason for this is that in many cases the user is inadequately prepared and receives no help in the event of a problem.
Save money with AppNavi and improve the user experience at the same time
Especially in complex or rarely used applications, users often feel lost. As a result, a lot of time is wasted with expensive training, futile attempts or time-consuming & cost-intensive inquiries to colleagues or the service desk.
This is where AppNavi provides support. With our Digital Adoption Platform we help your users “on the job”. The right support comes at exactly the right time. With AppNavi you explain, inform and accelerate whenever your users need help.
This reduces training costs, for example, because help is provided at the time of the problem and does not depend on a fleeting stock of knowledge. Necessary tool & process knowledge is made available “just in time”.
The 3 AppNavi Core Elements
AppNavi exists for exactly one reason: We want to make your digital projects successful. With our platform, your users can immediately operate your software without errors. You, in turn, get accurate insights into how your users behave in your systems.
The basis for all this is our AppNavi technology. This cloud-based system combines three core elements and holistically maps the adoption cycle.
AppNavi Guidance
AppNavi Automation
AppNavi Analytics
Go Pro – Our additional modules
You can use our core elements with any of our plans. In addition, we have add-on modules. These add further functionalities to our core.
User Behavior Mining
User Prediction (beta)
Our basic functionalities
For all web-based interfaces
Measure the success of your measures with our analytics. Use the data for your management and continuously improve your content.
GDPR compliant
Gain deep insights into the way users use your processes through intelligent data mining. Discover where potential lies dormant and you can save your organization a lot of money.
Collaborative
Share content with other departments if individual content is to be used in many places. But never lose control over your work.
IT Compliant
Use one of our prefabricated ergonomically tested designs (WCAG) or control the appearance of all components easily and flexibly according to your wishes.
Be part of something big – industry leaders already rely on AppNavi in digital transformation
Fast food group with the highest sales in the world
Hidden champion from the mobility sector
World's largest automobile manufacturer
Fast food group with the highest sales in the world
Rollout of a transformation program
As part of an IT transformation program, three systems were rolled out and continuously trained with the help of AppNavi. In addition to saving initial expenses for hypercare and support, AppNavi also helps manage staff turnover. When employees change restaurants, AppNavi provides simultaneous on-boarding so new employees are ready to work faster.
Hidden champion from the mobility sector
International rollout of SAP SuccessFactors
During the rollout of SuccessFactors at a global market leader for transition and door safety systems for buses and trains, AppNavi was used as a change management initiative. In addition to conveying tool and process knowledge, another focus was on reducing fears and reservations about the new software.
World's largest automobile manufacturer
Introduction of a global leasing platform
As part of the changeover of a core system at the customer’s site, which affected all car dealerships, an AppNavi was used for training and rollout. The initial focus was on training and on-boarding. In the further course, the focus will also be on error reduction and the reduction of support efforts.