Digital Transformation Success by AppNavi

On 10/5/2023, we rolled out the latest Release 3.1.0, leaving the fairway of pure Digital Adoption. This is because the new features, most notably Data Center AppNavi Insights, already make Release 3.1.0 a historic event for AppNavi. We are taking our platform to a whole new level and becoming the platform for Digital Transformation Success.

AppNavi Insights

With the integration of AppNavi Insights, as a new additional core element of our solution, we now offer our customers the possibility to keep a close eye on, optimize and streamline their application landscape and software usage through deep analytics. Best of all, AppNavi Insights is easily included in all contract models except the Usage model.

AppNavi Insights bundles the following features under the data aggregation umbrella:

> App Discovery

AppNavi Discovery makes it possible to create an overall picture of the application landscape of the entire company with just one click. It does this by generating anonymized usage statistics that can be used to identify underutilized or misused applications. All information collected contains NO personal data and is completely anonymous.

AppNavi Discovery will initially be released as a beta version.

> User Behavior Mining 2.0

A deeper analysis of individual applications. How users behave in these applications and which software parts are used. The new User Behavior Mining 2.0 offers a much larger feature set than the old version of User Behavior Mining. Changes include:

• Automatic tracking of user interactions for tables, forms and navigation with just one click.
• Form analysis allows to identify forms where users fail frequently
• Additional configuration of tracking using JSON
• Three freely assignable fields can be used in user behavior mining to submit data to the API for export at a later time
• The User Behaviour Mining event log can now be exported at any time via the interface in standard data formats (currently csv and json)

>Analytics

The old familiar Analytics measures all relevant guidance metrics and presents them visually in the AppNavi portal in a comprehensible way. This makes it possible to quickly check whether the guidance is developing in the right direction.

A continuous optimization cycle is created

The combination of AppNavi Insights and AppNavi Guidance offers completely new possibilities to implement digital transformations.

AppNavi Insights reviews the entire application landscape in the company and finds the software that is underused or incorrectly used.

AppNavi Guidance then empowers users to use other or new applications immediately and to their fullest extent.

The result is a streamlined software landscape with the best possible empowered users. And all with just one tool: AppNavi. With us, cost traps and efficiency hogs are successively sifted out and transformations are brought to success. Unnecessary costs are reduced and the performance of the employees is increased – win-win for everyone!

More new features

Single Sign On

AppNavi now supports a single sign on for author users. For this purpose, AppNavi can be connected to all systems that implement the OAuth 2.0 standard.

NPS

The Net Promoter Score (NPS) survey allows you to measure user satisfaction with a specific application and collect feedback in a standardized format. In combination with AppNavi features such as audience addressing, an NPS survey can be displayed on a scheduled basis or only for a specific audience.

AppNavi Diagnostics

AppNavi Diagnostics help to quickly find and fix avatar compatibility issues. To do this, AppNavi performs a diagnostic mode check of the application and generates a list of necessary adjustments.

Global User ID

Global User ID is an AppNavi-internal feature that allows you to make user behavior transparent across applications. The feature is completely anonymous and does not record any personal data. The feature only works in conjunction with the AppNavi Chrome Extension.

Other improvements

Usability improvements

The usability of AppNavi has been significantly improved in several sub-areas:

• In the avatar, we removed the right-click. The user can now easily access the appropriate functions via a context menu
• We have simplified the management and configuration of applications in the portal by restructuring the various configuration and analysis options.
• We removed the little-used description field for routes and posts.

AppNavi Guide

The AppNavi avatar is now called Guide and integrates better with user interfaces of all kinds.

Data Protection 2.0

With the new version, the Data Cleansing Engine has been reworked. Name detection and cleansing has been significantly improved to reduce the number of false positives.  There is also an evaluation of how often each classifier was used.

Curious now? Then contact us and we will show you (without obligation and free of charge) how you can gain valuable insights and optimization options within 30 days based on your use case.

You can also explore AppNavi on your own for one month – the App Discovery will now also be part of the trial.